Hospitality

Serving the Future: Tourism and Hospitality Toolkit Evaluation Report

Author / Creator: Lauren Wilks

Media type: Report

Date published: 2026

The Serving the Future project was born out of a recognition that the hospitality industry urgently needs sustainable solutions which improve the situations of both employers and workers


Business Rates and Hospitality: Revaluation and Reliefs

Author / Creator: Emma Congreve

Media type: Report

Date published: 2023

Effects of business rates on the hospitality sector


Workers’ Experiences of Low-Paid Work: A Snapshot of the Hospitality Industry

Author / Creator: Chirsty McFadyen

Media type: Report

Date published: 2023

Hospitality work is characterised by low pay and high levels of poverty.


Finding a Voice, Taking Action:

Author / Creator: Chirsty McFadyen

Media type: Report

Date published: 2023

Using Action Learning Sets to Support Change in the Scottish Hospitality Industry